Question 1

Payment Methods: We accept Cash or Credit Card (a 4% admin fee applies to all card transactions).

Accepted Answer

Important: All credit card payments must be processed at least 72 hours before your event. We cannot accept credit card payments at the time of the party.

Question 2

What time will the chef arrive?

Accepted Answer

Your chef will arrive approximately an hour before your scheduled reservation time. Our setup process is quick and seamless, ensuring we are ready to cook right on time.

Question 3

Do you provide tables and chairs?

Accepted Answer

Yes we provided. We provide the professional chef, high-quality grill, fresh food, sake, and the ultimate hibachi entertainment experience! or second option we will waive $250 if customers provide their own tables, chairs, and dining utensils. Need inspiration for your setup? Check out our Instagram @chiprivatehibachi to see how other guests have set up their dining areas.

Question 4

Do you cook inside the home?

Accepted Answer

For safety, we operate exclusively on outdoor premises. We are licensed and insured to cook on terraces, balconies, patios, and under awnings. While your party and dining setup can be indoors the chef could perform the live cooking inside. (on your premises)

Question 5

How much does your service cost?

Accepted Answer

Each party is unique, and every party has different costs (contact for more details).

Question 6

Do you use nuts or sesame products?

Accepted Answer

Your safety is our priority. Our ingredients do not contain any nuts or sesame products. Please inform our booking agent in advance if any guests have other food allergies so we can accommodate your needs.

Question 7

Can you accommodate gluten-free diets?

Accepted Answer

Yes, we have extensive experience serving gluten-free guests. To ensure safety, we kindly ask that you provide your preferred gluten-free soy sauce and teriyaki sauce, and our chef will happily prepare those portions separately.

Question 8

Do you have options for vegetarians and vegans?

Accepted Answer

Absolutely. We provide tofu as a delicious alternative for vegetarians and vegans at the same price per person. We supplement these dishes with extra servings of vegetables, salad, and noodles to ensure everyone leaves full and happy.

Question 9

Can I provide my own proteins?

Accepted Answer

To maintain our high standards for insurance and food quality, we cannot prepare any outside proteins or ingredients brought by the customer.

Question 10

How can I make a reservation?

Accepted Answer

All bookings can be made directly through our website at www.chiprivatehibachi.com.[Book Now]

Question 11

What is your cancellation policy?

Accepted Answer

$250 cancellation fee will be charged (non-refundable). Otherwise, rescheduling is an option.Inclement Weather: We are happy to cook in the rain as long as there is a covered area (such as a tent, patio roof, or awning) for the chef to stay dry. The customer is responsible for providing this cover.So far, we have maintained zero cancellations from our end.

Hibachi At Home — Live Hibachi Catering in Chicago

FAQ