FAQ

Important: All credit card payments must be processed at least 72 hours before your event. We cannot accept credit card payments at the time of the party.

Your chef will arrive approximately 10 minutes before your scheduled reservation time. Our setup process is quick and seamless, ensuring we are ready to cook right on time.

We provide the professional chef, high-quality grill, fresh food, sake, and the ultimate hibachi entertainment experience! We ask that customers provide their own tables, chairs, and dining utensils. Need inspiration for your setup? Check out our Instagram @chiprivatehibachi to see how other guests have set up their dining areas.

For safety, we operate exclusively on outdoor premises. We are licensed and insured to cook on terraces, balconies, patios, and under awnings. While your party and dining setup can be indoors, the chef will perform the live cooking outside.

Our base price is $60 per person with a $600 minimum spend. A 20% gratuity is suggested for our chefs. Please note that travel fees may apply based on your location and will be confirmed after your booking.

Your safety is our priority. Our ingredients do not contain any nuts or sesame products. Please inform our booking agent in advance if any guests have other food allergies so we can accommodate your needs.

Yes, we have extensive experience serving gluten-free guests. To ensure safety, we kindly ask that you provide your preferred gluten-free soy sauce and teriyaki sauce, and our chef will happily prepare those portions separately.

Absolutely. We provide tofu as a delicious alternative for vegetarians and vegans at the same price per person. We supplement these dishes with extra servings of vegetables, salad, and noodles to ensure everyone leaves full and happy.

To maintain our high standards for insurance and food quality, we cannot prepare any outside proteins or ingredients brought by the customer.

All bookings can be made directly through our website at www.chiprivatehibachi.com. If you are planning a party for 30+ guests, please book two separate reservations for the same date and time. This allows us to send two chefs to your location at no additional cost.[Book Now]

We require a 48-hour notice for all cancellations or rescheduling requests; otherwise, a $200 cancellation fee will be charged.Inclement Weather: We are happy to cook in the rain as long as there is a covered area (such as a tent, patio roof, or awning) for the chef to stay dry. The customer is responsible for providing this cover or initiating a cancellation due to weather at least 48 hours in advance.